Fees

My standard fee for a fifty minute session is $100 ($90 if you pay on the day or within one banking day). Most sessions last an hour.

At this time, counsellors and psychotherapists can’t offer Medicare rebates for treating medical conditions including anxiety, phobias, borderline personality disorder (BPD) or obsessive compulsive disorder (OCD).

With or without a Medicare rebate my fee of $90 compares well with the Australian Psychological Society’s recommended fee of $238 for a 46-60 minute session, or $181 for a 31-45 minute session.

Call me now on (03)9687 2083 or send me a text on 0417 379 684 to arrange your first FREE 15 minute consultation by phone. 

Concessional rates: making my services more affordable
I want to make access to my services as affordable as possible. That’s why I give a significant fee reduction to people on low incomes, including full-time students. In most cases, that means that your out-of-pocket expenses are less than if you’d gained a Medicare rebate.

Fee rebates

I have a Medibank provider number so you can claim a portion of my fee through your Medibank Extras cover. Check your extras plan for details. Check with your Tax Agent or the Australian Taxation Office whether or not counselling fees are tax deductible for you.

Why I don’t have a Cancellation Policy

My cancellation policy is simple.  I don’t have one.  I trust my clients. If they have to cancel or reschedule appointments, even at the last minute, that’s what they have to do.  Yes, it means that my income for that week may be reduced if I don’t have clients on a waiting list but I believe that people who are seeking help in their relationships or with their mental and emotional health don’t need to be charged a fee if they cancel an appointment.  Of course I have no objection if other professionals  have a cancellation policy plus a fee.  That’s their right and it’s congruent with their values. Absolutely fine.  It feels a bit punitive to me. Although I’ve paid my share of cancellation fees over time, it doesn’t sit  well with me. I don’t have to do it and I don’t.

Most cancellation policies are essentially about the cancellation fee that covers some of the income lost when clients cancel at the last minute.  That’s fine.  I understand business practicalities particularly when a large practice has to cover expensive overheads.  Again, I don’t have that as a consideration.

It’s true that when more timely notice is given I can work with other people so it’s best to give as much notice as possible.  Guess what? That’s what my lovely clients do.  We discuss my preferences for timely cancellations and that’s what they give.  There are some who think that the little cough they have one evening will be gone in the morning only to wake with a raging temperature unable to stop coughing.  Then they have to call to let me know they can’t make it.  I don’t want to add to the challenges they’re facing in life by making them feel guilty.

Too many of my clients don’t feel as good about themselves as they will when we’ve finished working together. It really doesn’t help to make them pay if they have to cancel out.  Then there’s the theory that if there’s a fee involved, people will think twice about just not turning up.  I don’t want people turning up just to avoid a cancellation fee.  My clients turn up because they know they’ll get good value for the time and money we invest with each other.